Last updated: 21 October 2025
PowerCaps.co.uk (Trade name: Raja Trading B.V., Chamber of Commerce number: 91143209) respects your privacy and processes your personal data in accordance with the General Data Protection Regulation (AVG).
1. Personal data we process
We process personal data that you voluntarily provide to us, such as:
-
Name and contact details (e-mail, phone number)
-
Address details (street, house number, postal code, city, country)
-
Payment and order details
-
IP address and device data
-
Cookie and usage data
2. Purposes of processing
We use your data for:
-
Processing and delivering orders
-
Customer service and communication about your order
-
Creating an account (optional)
-
Newsletters and marketing (with permission)
-
Analysis and improvement of our website
-
Legal obligations
3. Legal grounds for processing
Personal data are processed on the basis of:
-
Execution of an agreement
-
Permission
-
Legal obligations
-
Legitimate interest (e.g. marketing, fraud prevention)
4. Sharing data with third parties
We only share data with third parties necessary for our services, such as:
-
Payment providers (e.g. Mollie, PayPal)
-
Shipping partners (e.g. PostNL, DHL)
-
Administration and accounting partners
-
IT and hosting partners
-
Marketing and analytics tools (e.g. Google Analytics, anonymised)
5. Retention periods
-
Order and invoice data: 7 years
-
Customer accounts: as long as the account is active
-
Newsletter data: until unsubscription
-
Cookies: 6-24 months
6. Cookies
We use cookies for functionality, analysis and marketing. On your first visit, we ask permission for non-essential cookies. You can change your preferences via your browser settings.
7. Your rights
You have the right to:
-
Requesting access to your data
-
Correct or delete data
-
Restrict or object to processing
-
Transferring data (data portability)
-
Withdraw consent (e.g. for marketing emails)
Exercise your rights via privacy@powercaps.nl. We will respond within 30 days.
8. Security
We take appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access.
9. Changes
We reserve the right to amend this privacy policy. The most recent version can always be found at https://powercaps.nl/privacy-verklaring.
10. Contact
Questions about this privacy policy? Get in touch via:
privacy@powercaps.nl
Raja Trading B.V. - PowerCaps.co.uk
Chamber of Commerce: 91143209
Website: https://powercaps.nl